privacy policy

PRIVACY POLICY

Effective upon: June 30, 2025
Last updated: February 6, 2026

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We at 2353098 Alberta Ltd. dba oolu are strongly committed to transparency, and we want you to understand how we collect, use, disclose and protect your personal information, as well as how you can manage the information we collect from you.

This Privacy Policy applies to your use of our website, www.oolu.ai, and any related software, platforms and applications including the technology platform and/or application known as oolu (collectively, the “Platform”), webpages, and any information and content relating to the foregoing (collectively, the “Content”), and all associated services (together with the Platform and the Content, the “Services”).

By using the Services, you are accepting the terms of this Privacy Policy. If you do not agree, please do not use the Services.

We reserve the right to amend this Privacy Policy from time to time. If amended, we will revise the “Last updated” date and display notice on our Platform for thirty (30) days. Continued use of the Services means you accept the changes.

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Information

Personal information means information about an identifiable individual and does not include anonymous or non-personal information.

We will only collect, use, and disclose personal information necessary to provide the Services.

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Consent

We will obtain express consent before collecting, using, or disclosing personal information for purposes not described in this Privacy Policy, unless permitted or required by law.

We may rely on implied consent depending on the sensitivity of the information and your reasonable expectations.

You may refuse to provide personal information; however, this may limit your ability to use the Services.

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Types of Personal Information We Collect

We may collect the following:

• Contact Information: Name, phone number, mailing address, email address.
• Purchase/Billing Information: Credit card information, account number, purchase records.
• General Location Data: Information derived from IP address.
• Device Information: Operating system, browser type, device identifiers, usage information.
• Inferences: Inferences derived from collected information.

When non-personal information is combined with personal information, it is treated as personal information.

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How We Collect Personal Information

We collect personal information when you:

• Use our Services
• Correspond with us
• Sign up for newsletters
• Request support
• Interact with us online or offline

We may also collect information from third-party service providers for verification, background checks, assessments, or to improve Services.

You may unsubscribe from marketing communications at any time.

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Web Beacons & Cookies

We use cookies and similar technologies to:

• Enable core platform functionality
• Provide personalization
• Measure usage and improve performance
• Deliver relevant advertising

You may adjust browser settings to refuse cookies, though some Services may not function properly.

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Online Analytics

We use analytics tools such as Google Analytics to understand usage patterns. These tools may collect IP address, visit time, referral source, and related information.

You may opt out through Google’s Ads Settings.

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Social Media Integration

If you connect through social media platforms, we may collect additional information. Social media platforms may also collect information independently. Please review their privacy policies.

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How We Use Personal Information

We use personal information to:

• Provide, maintain, and improve Services
• Facilitate transactions and support
• Respond to communications
• Develop new features
• Conduct research
• Provide marketing communications
• Prevent fraud
• Comply with law

We use artificial intelligence (“AI Services”) to assist with resume parsing, matching, and platform functionality.

We undertake privacy impact and algorithmic assessments and avoid AI uses that violate regulatory “No-Go Zones.”

We use anonymized or de-identified data whenever possible.

Automated decision-making may be used in matching. Upon request, we will provide explanations where decisions significantly impact you.

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How We Disclose Personal Information

We may disclose personal information:

• To third-party clients (“Customers”) as part of our Services
• To third-party service providers (including background check providers)
• To comply with legal obligations
• In connection with business transfers, mergers, or acquisitions

We do not sell or rent personal information.

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How We Protect Personal Information

We implement organizational, technical, and investigative safeguards including:

• Access controls
• Encryption
• Cybersecurity protections

No transmission method is 100% secure. If you suspect a breach, contact us immediately.

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Your Choices

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Access to Personal Information

Upon written request, we will provide access to your personal information within thirty (30) days, subject to legal limitations.

We may refuse access where permitted by law and will provide reasons.

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Updating Personal Information

You are responsible for keeping your information current.

Upon written request, we will correct inaccuracies within thirty (30) days or annotate records if corrections are declined.

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Email Communications

You may unsubscribe from marketing communications at any time. Operational emails may still be sent.

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Third-Party Websites and Apps

We are not responsible for third-party privacy practices.

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Contact Us

Email: support@oolu.ai
Phone: 587-200-0114
Mail: Suite 2020, Rice Howard Place, Tower 1, 10060 Jasper Avenue, Edmonton, Alberta, Canada T5J 3R8
Attention: Privacy Officer

We may verify your identity before responding to requests.

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